Features – A Real-Time Coordination Management Solution

Back-Office Ops Features

A Real-time Coordination Management Solution for event planners.

Run Of Shows

All your Run of shows (Runsheets) are interconnected.

Staff, volunteers, and service providers, each can get their own tailored Run of Shows.
Update in one place – update everywhere.

Staff Schedules

Give each person a tailored schedule.

External Read-Only View for quick access.
Individual login to make change requests.
Toggle between available schedules.

Multiple Views

List, drill down, or side-by-side.

Master Run Sheet, Timeline, Venue, Individual Staff, or Role Dependent views of the schedule.

Activity Tasks

List tasks that need completion for each activity.

Set up tasks with detailed notes per activity.
When cloning the event, all tasks are recreated and moved to the default stage so that you can re-run the playbook.

Drag&Drop Editor

Visual editing of schedules.

Simply move your activities around as needed for quick adjustments.
The ability to quickly see what happens in which room.

Clone Events

Built on top of previous editions with a few simple clicks.

Have all your event schedules and workflows cloned in seconds.
All dates of all schedules automatically adapt to the new period.
Know exactly what processes were used even if employees left.

Role Mgmt

Set roles and assign people to each role. Control their access rights.

Control who can read and export emails.
Control who can make changes.
Declutter irrelevant information from staff.

Sub-Role Mgmt

The ability to create any number of sub-roles.

Have different staff roles, volunteer positions, etc. Create a sub-role per position and associate users to these roles.
The roles are kept during the cloning of the event, so you only have to assign a new person to the role, and they get all the activities and tasks.

Dependencies

Decide the order of activities and their dependencies.

Create a Parent-Child relationship between activities.
Visualize the dependencies for a quick overview.
Soon: receive warnings for schedule conflicts.

Progress Dashboard

See how activity tasks are progressing without bothering your team.

Anyone with the proper access level can see the progress dashboard, where activities with tasks are listed. You can view how the tasks progress and if something gets blocked.

Notifications

Prepare notifications per selected activities.

Define which activities should receive notifications scheduled to be sent before, during, or after the activity.

Pages / Booklet

Created specialized information pages that are presented to a section of staff and guests.

Create an “event booklet” that is fully tailored for each individual with relevant information.

Conversations

Start a chat with staff members directly from the activity.

Conversations are held right where the work is.
Conversations are stored in JASON format so that you can use LLM models to analyse which tasks caused a good or bad conversations.

Notes

Add notes to each schedule, task and Run of Shows.

Tailor your communication to the reciever of the sub-schedule if any format.

Weighted Activities

Next we’ll be building the ability for you to define the consequence of an activity being bloecked.

More info coming soon.

Front-Office Guest Management Features

A ticketing and guest management solution fully integrated with your back-office operational schedules.

Guest Schedules

Create tailored schedules for each type of guest.

Create detailed schedules for guests.
Add descriptions using text, images, and video.
Share activities across schedules.

Ticketing Solution

Create tailored booking pages.

Create booking pages with multiple checkout flows.
Choose between pay directly, waitlist, or our unique: “Pay first – fill form” after solution, where you collect information once you’ve secured the payment.

Affiliate Solution

Unique and isolated booking pages for affiliates.

Tickets can be sold from many sites and through many partners.
All guest schedules are controlled from the same place.

Event Overview

Highlight all your events in one overview.

Create any number of overview pages.
Create separate overview pages for affiliates.

Localized Emails

Communicating with guests’ preferred language.

Set up localized notification emails tailored for each event.
Use unique SMTP solutions for each event to fully brand the experience.

Location info per activity

Each activity has a location with a Google map link associated with it.

Our system automatically shows the location information in an easy to understand way in their schedules.
With one click, the user is taken to a Google map view of the space.

Reminders

Set notification reminders to be sent out certain period before an event.

You define exactly how many notifications should be sent for each activity.
You define the exact content of the notification.
Send localized notifications.

Embed on your website

Soon: use a plugin to embedd our booking solution onto your website.

More info coming soon.

Venue Management Features

Flexible venue space and capacity infrastructure fully integrated with the operations across all your events.

Defining Venues

Setting up venues for your activities.

Create any number of venues.
Define its timezone.
Add Map Url.

Set up Spaces

Define spaces and their capacity within the venues.

Define what capacity is available for each space.
A venue can have multiple space configurations and the ability to adapt capacity to the type of event (Seated versus standing event, for example).

Sub-Spaces

With sub-spaces, you can further drill down with your capacity management.

You can define spaces within a space, such as individual booths at a conference or reception area, but even in the future, specifying tables and chairs.

Structural Features

We aim for maximum modularity so you can have space for flexibility and creativity when creating your events.

Localized

The software is fully localized so that you can engage with guests in their preferred language.

All schedules are localized.
All notification and communication solutions are localized.
The entire onboarding flow is localized.
We handle most of the languages of the world.
Offer as many languages at the same time as you wish.

Multi-brand Strategy

You can run multiple brands using the same solution.

Each event can run through a separate SMTP provider (email domain).
Each product within an event can have a separate payment gateway associated with it. This is perfect for clean accounting or when working with partners.

Export

Your data is yours!

Export all your guest data using JSON or CSV files.
Export registration information and send notifications.
Subroles can export without exporting guests’ email addresses for increased security when working with teams.

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